Terminal 4 - London Heathrow Airport
Headland Project Management have been appointed
to drive the development effort required to deliver the refurbishment
effort for Terminal 4 at London Heathrow Airport. This work
effort covers a number of functional areas within the terminal
building and key responsibilities include Stakeholder management,
definition of project scope and obtaining investment approval
through the various governance gateways for all of the projects.
This is an extremely challenging programme of works as they
need to be delivered by specified timelines to ensure that
this £84m investment is completed in time before a number
of airlines are re-located to Terminal 4 in the coming twelve
1 and 3 Programme - London Heathrow Airport
BAA is in the midst of a £4.3 billion
re-development programme across London Heathrow Airport of
which Headland Project Management is engaged to help them
deliver these works in a number of areas. Following on from
the successful delivery of the redevelopment of Terminal 1,
the new forecourt at Terminal 1 and the new security processing
area in Zone K of Terminal 1 the Headland team is now working
on a number of new areas. These include project management
of specific projects, strategic development and overall programme
1 Redevelopment - London Heathrow Airport
Headland Project Management was appointed
as project leader to manage the overall delivery of this £60m
project. This was an extremely complex project to deliver
given that the scope of works had to be undertaken within
a live operating environment that processed 20 million passengers
annually. All of the works were successfully delivered (refer
PMI Global Project of the Year award) on time and under budget.
+ Product Development - Europe Wide
This scope of work revolved around the development and definition
of a new road based product which required approval from the
regional and global board of directors. This was a pan-European
product and required the input of many resources from across
Europe to define the product, its market, its' operational
cost base and forecast revenue projections.
Operations Management - United Kingdom & Ireland
David was appointed to manage, from a regional
office perspective, the operational performance for the United
Kingdom and Ireland for a major, global logistics provider.
The focus was to review the current service performance levels
and subsequently identify and implement corrective actions.
This was successfully completed in a number of areas that
realised significant service improvement and cost reductions.
Again, this required co-ordination and facilitation across
a number of European countries.
Infrastructure Re-alignment and Improvement - Italy
Following the deterioration of service levels
in Italy David was appointed to help identify the issues,
and subsequently implement a corrective action plan. This
was no easy task given that this required the integration
of three different operating networks and scope that was across
the length and breadth of the country.
Airport Hub Facility - Vitoria, Spain
Following the capital investment approval for a new cargo
handling hub in Vitoria, Spain Headland Project Management
was appointed to assist the Project Manager and country management
team to develop its new facility. This included defining the
scope, appointment of Consultants and Contractors, the selection
of key infrastructure components such as the material handling
system. This was an extremely successful project after which
one of the Regional Directors defined it as the template for
all hubs of this type for the future.
Design and Fitout - Singapore
This scope of work required the consolidation of three regional
offices in Singapore into one central location. This included
all aspects of an office fitout from the gathering of requirements
to identifying suitable real estate options, completing the
layout design, appointment of all Consultants and Contractors
and managing the move itself. On this occasion, three floors
of a prominent office tower were acquired resulting in the
fitout of c45,000 sq. feet.
Hub Facility - Hong Kong
This project involved the competitive tender for a franchise
to operate a stand alone facility at Chek Lap Kok airport
in Hong Kong. David successfully managed the tender process
that saw DHL Express awarded the franchise bid by the Hong
Kong Airport Authority. Upon successfully acquiring the franchise
David led the design and construction of the large hub facility
including the complex cargo material handling system.
Transformation Programme - Japan
David was one of the 'Seven Samurai' sent to Japan to help
oversee the restructure and investment into the operating
infrastructure. Having spent the first six months collecting
information and assessing the operation David helped compile
a US$125 million investment plan that was presented to and
subsequently approved by the Global board. David had responsibility
for the majority of this investment portfolio which was delivered
two years ahead of schedule. The output of this resulted in
double digit revenue growth and significant improvement in